DCX AI Roundtables · Sponsorship
Support focused conversations with CX and AI leaders. Learn what they’re trying to solve, where they face tradeoffs, and how they weigh their options.
For marketing and market-insight teams serving customer experience, contact centers, customer feedback, and AI adoption. Define the audience and the question you need to understand with Mark before selecting a format.
Participants attend free and are selected for topic fit. Mark facilitates a peer exchange with no slides or product demos. Explore the participant experience.
For sponsors
Choose a readout-led program or add an executive to the discussion. Both start with an agreed topic, audience, and scope.
| What you’re choosing | Market intelligence | Executive participation |
|---|---|---|
| In the session | Your company sponsors without attending. | A senior executive joins as a disclosed sponsor and peer. |
| How you learn | A tailored readout of discussion themes and questions. | Direct participation in the discussion; readout scope agreed before the program. |
| Topic and audience | Discuss your objectives with Mark. The topic, audience, and format are agreed before the program. | |
| Brand visibility | Potential placements include sponsor identification on the event signup page, event promotion, and acknowledgement during the session. Specific placements are agreed for your program. | |
| Sales follow-up | Direct sponsor follow-up requires each participant’s permission. Leads, meetings, and sales are not guaranteed. | |
Explore the sponsor readout → No form required · Based on previous deliverables
Start with one question your team needs to understand, or explore related questions across a series. We’ll agree on the audience, format, and readout before the program begins. Direct sponsor follow-up requires each participant’s permission.
Conversations we’ve already had
Three past topics show the kinds of operating questions the program explores. Unwrap and Smart Role sponsored the sessions identified below.
A conversation about putting AI agents to work in customer experience.
A conversation about AI and the path from customer feedback to action.
June 23, 2026 · A session focused on using support signals to improve customer experience.
In participants’ words
Your virtual roundtable format was one of the best that I’ve attended given the varied experience of the participants and their willingness to share.
“I loved learning from others who are struggling with some of the same questions as me when it comes to CX.”
“It was very engaging from the start thanks to you and the wonderful people that joined.”
Feedback from previous DCX AI Roundtables. Titles and affiliations reflect the time of the session; participant names are withheld.
Who brings the room together
Mark Levy is a customer experience and digital transformation executive and the founder of MaxxoMedia. He brings an operator’s perspective to DCX AI Roundtables, helping peers explore what AI means for their customers, teams, and day-to-day decisions.
Yes. Explore one focused question in a session or related questions across a series. Audience, format, visibility, and readout scope are agreed before the program.
There are no product pitches or demos. With executive participation sponsorship, a senior executive joins as a peer to contribute relevant experience and ask questions.
Sessions are transcribed but not recorded. Raw transcripts are not shared with participants or sponsors. They are used to prepare summaries and analysis. Attributed quotes and direct sponsor follow-up require participant permission.
Your written proposal will specify the audience and topic, sponsor placements, executive participation if included, readout scope, delivery timing, and commercial terms. It will also set out what happens if the session is postponed or falls short of the agreed attendance level. These terms are agreed before payment.
Mark follows up to discuss your objectives and the program’s fit. The scope and commercial terms are agreed separately; submitting this form creates no commitment.
Start a conversation
Tell Mark which audience you want to understand and what you’d like to learn. Together, you can assess the topic, format, and scope for a session or series.
Prefer email?
mark@maxxomedia.com
